Volume 3 / Issue 9 / September 2023

In this video, Collaboration Coach shows us how to maximize your effectiveness with To Do, start using a productivity technique called "The Weekly Review, schedule time with Outlook, schedule 'Focus Time' with Viva Insights, and more. Click here for the video.

Do you wish you had an easy way to integrate external data from SharePoint and SQL into Dataverse? Maybe you have a Power App canvas app that's connected to SharePoint data and you want to be able to create a Model Driven app based on that data but you don't want to have to move your entire solution to Dataverse. Virtual Tables to the rescue! In this video April will walk you through the brand new virtual tables creation wizard in Dataverse that lets us easily take our existing SharePoint and SQL data using the Power Platform connector model and surface that up inside of Dataverse. Learn more here.

Organizations today face the challenge of engaging and empowering an increasingly distributed workforce at home, in the office, and everywhere in between. Leaders must reduce cost and complexity while continuing to invest in employees to meet changing expectations. To gain competitive advantage in this rapidly evolving business environment, organizations need integrated, cloud-powered solutions that enable employees to be productive and secure – from anywhere. Watch this video to learn about new capabilities Microsoft s lighting up across Microsoft 365 to power this new world of work. Click here to watch.

In this step-by-step tutorial, learn how to set up a shared calendar in Microsoft Teams using SharePoint. With a shared calendar, you can create, edit, and view calendar events with others. Additionally, Kevin will also show you how to connect the shared calendar with your Outlook. Click here to learn how.

Introducing the Microsoft 365 app. The home of your favorite tools and content. Now with new ways to help you find, create, and share your content, all in one place. With the Microsoft 365 app, you can find your favorite files and apps, create content like a pro, make your work easier, and work seamlessly across devices. Click here to watch.

It’s September and AI has solidified its place as the linchpin in our world. I have been helping businesses with adoption plans from strategy, cultural, technology, and safety aspects and it is important that you and your teams do the same.
ChatGPT along with other tools stand as a testament to the potential of AI in the business landscape. As organizations become more intertwined with technology, integrating such tools will not only be beneficial but essential for sustained growth and competitiveness in the market. Adopting and utilizing ChatGPT effectively can propel businesses into a future of unparalleled efficiency and customer satisfaction.
Using these tools to stay competitive will be important. As you adjust your business strategy to align with AI and Technology, please think about prioritizing and incorporating the below focus areas of your business.
Customer Support: With ChatGPT, businesses can implement 24/7 automated customer service, answering frequently asked questions instantly, and guiding users through troubleshooting steps. This not only reduces operational costs, but also enhances customer satisfaction by providing immediate assistance.
Sales and Marketing: Companies can utilize ChatGPT to provide tailored product recommendations or answer inquiries regarding their offerings, leading to a more personalized and efficient shopping experience for potential customers.
Internal Operations: ChatGPT can serve as an internal assistant, helping employees quickly access information, schedule meetings, or even train on new procedures. This promotes productivity and ensures a streamlined workflow within organizations.
Content Creation: From drafting blog posts to generating creative content, ChatGPT can act as a co-writer, providing insights and suggestions, thus speeding up the content creation process.
Feedback and Data Analysis: Companies can deploy ChatGPT to gather feedback from customers, analyze the data, and provide actionable insights, ensuring they are constantly adapting to their target market's needs.
If you had a FREE personal assistant or knowledge worker that was very smart – HOW WOULD YOU USE THAT RESOURCE? That is exactly what you have so it’s time to adjust your thinking and capitalize on this resource.
We all must figure out how to incorporate AI into our business and life as this isn’t going away. Enjoy the Learning and Enjoy the Journey. Start using it EVERYDAY.
Action Items
Not sure if your company is headed in the right IT direction? Let us know if you’re interested in our help to pull together a roadmap that accounts for this rapidly evolving technology landscape.
Enjoy the Journey,
Craig C. Sroda